Detect
Coverage, charge, coding, claim, payment, and denial exceptions that deserve a closer look.
SAMG AI workflow
AI makes the signal clear.
People move the account.
SAMG applies AI-assisted validation, classification, routing, and prioritisation, together with RPA automation, inside a workflow that remains accountable, reviewable, and human-led.
How it works
From activity data
to better next actions.
AI is not a black box beside the RCM process. It is an operational layer that helps the team understand what should be worked next, why it matters, and how outcomes are moving.
Prioritise
Organise A/R queues using agreed signals such as age, balance, payer response, filing risk, and denial category.
Guide
Bring the agreed work path, standard notes, and payer-specific playbook to the assigned team member.
Measure
Connect inventory, production, QA, collection movement, and denial trends in a live operating view.
The live operating view
A/R strategy with
clear KPI visibility.
Give leadership a connected view of operational performance, not a collection of disconnected reports.
RPA & AI automation
Automation built by people
who run the process.
SAMG's technology division brings AI and RPA delivery experience together with a working RCM operation, so automation is designed around real queues, payer rules, and quality checkpoints.
Robotic process automation
Software bots that take over repetitive, rules-based RCM tasks such as eligibility checks, claim-status lookups, and data entry, built on platforms such as UiPath and Microsoft Power Automate.
Generative AI assistants
AI that reads, summarises, and classifies payer correspondence and account notes, so staff spend their time on decisions instead of searching.
Agentic RPA
Agent-based automation that combines AI judgement with RPA execution to handle multi-step workflows, with human review at defined checkpoints.
Implementation and support
Process assessment, design, build, testing, rollout, and support, delivered by SAMG's technology team alongside the RCM operation it serves.
Human-led by design
AI identifies the signal.
Your team owns the outcome.
SAMG tailors rules, queues, quality checkpoints, and escalation paths to specialty needs, payer requirements, service mix, and volume.
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